From 1 March 2027, gas hot water systems must be replaced with an efficient electric alternative once they reach end-of-life
The rule only applies if your system breaks down and can't be repaired
Existing, working gas systems aren't affected today
Upgrading now means you choose your own system and timing — not an emergency installer
Regulation start
March 2027
Government contribution
VEU Rebate Available
Annual bill saving
45% Average
Annual energy saving
Up to 70% less
How it works
Your upgrade in three
simple steps
01
Check your eligibility
Complete the quick 2-minute online assessment with a few photos of your existing system, compliance plate and switchboard.
02
Free site assessment
A licensed technician confirms the right system and capacity for your home, and locks in your fixed price with no surprises.
03
Expert installation
We install your new heat-pump system usually in a single day and handle all of the rebate paperwork for you.
Professional installations
Only licensed electricians & plumbers
install our systems
Our accredited team replaces your existing hot water system with a brand-new heat-pump unit — installed compliantly, in the same location, with minimal disruption. On completion you’ll receive full documentation and warranty.
Energy Safe Victoria
Certificate of Electrical Safety
VBA Certified
Victorian Building Authority Compliance Certificate
Common Questions
Questions, answered
Everything you need to know about rebates, eligibility and installation. Still unsure? Call us on 0413 134 083.
Most Victorian homeowners and many renters qualify for rebates under the Victorian Energy Upgrades (VEU) program when replacing an old gas or electric hot water system with an efficient heat pump. Eligibility depends on your location, property type and the system you’re replacing. We confirm it for free when you request a quote.
Is gas hot water being banned in Victoria?
Not exactly. Existing gas hot water systems can still be used and repaired as normal. From 1 March 2027, the rule only applies once a system reaches the end of its life and can’t be repaired, at that point it must be replaced with an efficient electric alternative, such as a heat pump.
How much does installation cost?
Cost depends on your existing system (electric or gas) and the rebate you’re eligible for. We’ll always give you a fixed, upfront price before any work begins, with no hidden costs.
Which brands do you install?
We install leading heat pump brands including Midea, Emerald and Rinnai, chosen for proven reliability, strong manufacturer warranties and quiet operation.
How long does installation take?
Most installations are completed within a single day. The full process from eligibility check to finished install is usually wrapped up within 5 business days.
Do you service my area?
We service Melbourne and regional Victoria. Let us know your postcode when you request a quote and we’ll confirm coverage straight away.
Is the quote really free?
Yes, there’s no cost and no obligation to check your eligibility or get a fixed-price quote.
Get started
Get your free,
no-obligation quote
Tell us a little about your home and we’ll check your rebate eligibility and recommend the right system — usually within one business hour.